Onboarding & migration flows — PlayFab product strategy
Project Summary
I led the design of PlayFab Product Modes, migrating Game Services integration out of Partner Center and unifying it under a new, tailored PlayFab experience that improved onboarding and trust in design.
The Problem
The work required rebuilding trust with PlayFab teams and simplifying a convoluted integration experience while accounting for complex technical realities during migration.
Exploration & Design
Focused on relationship-building and transparency, I prototyped separate onboarding and migration flows and tested for clarity and technical feasibility.
Final Design
Delivered an intuitive two-part product mode experience with clear separation between onboarding and migration, simplifying launch and management workflows for studios.